You've spent millions on Salesforce.
You still don't trust a single dashboard.
Salesforce isn't broken. Your operating model is. We diagnose what your teams can't articulate - and fix what your consultants missed.
You bought the platform. You're still flying blind.
Truth before tools. Always.
Most consultants build whatever lands in the backlog. We pressure-test the request first ..then fix what’s actually broken.
We Do
- Pressure-test the request, then fix what’s actually broken.
- Collapse noise into signal.
- Cut bloat and kill what’s not driving ROI.
- Deliver decision-ready plans, not slideware.
- Say no when it’ll waste your budget.
We Don't
- Build what’s asked without validation.
- Add dashboards no one ever opens.
- Push licences and tools you don’t need.
- Hand over generic, recycled roadmaps.
- Blindly say yes to backlog tickets.
Three steps from chaos to clarity.
Define the Problem
We listen hard, validate your team’s frustrations, and isolate what’s actually wrong, not what’s easy to fix.
Diagnose the Root Cause
Behavioural? Process? Tech? We dig deep, so the fix won’t quietly cause worse problems later.
Deliver What Solves It
We implement only if it solves the root cause. If it doesn’t ..we tell you, and we walk away.
We work with frustrated executives who expected clarity from Salesforce ...and got chaos instead.
“We're 60 people and still run the business out of tabs nobody trusts.”
“Every update we make in Salesforce gets overwritten by automation no one understands.”
“The real pipeline lives in a spreadsheet — Salesforce is just where we log it afterward.”
“Sales and service don't talk. The patient — and the data — fall through the cracks.”
“Half our referral context is trapped in one person's notes.”
“We're still re-keying onboarding paperwork by hand from Salesforce.”
“We're drowning in data, and not one field is clean enough to bet on.”
“Far too many people have admin access, and no one can tell me why.”
“One accidental bulk update rewrote records across the whole org.”
“I inherited an org with 400 fields and no idea which ones matter.”
“Years of flows, record types, and rules — and not one map of any of it.”
“My admins are afraid to touch anything in case it breaks.”
“Every quarter I hear 'we cleaned it up.' I still get no real answers.”
“Sales and Finance show up to the same meeting with two different forecasts.”
“The dashboard's green — but the real work still happens in Excel.”
Real wins from real clients.
No vanity metrics, real Salesforce problems, diagnosed and fixed. Here's what changed for the teams we've worked with.
A free 30-minute Clarity Session.
In 30 minutes we unpack your biggest friction points, separate symptoms from root causes, and map your next steps, whether that's working with us, or fixing it in-house.
- A clear read on your biggest friction points
- Symptoms told apart from root causes
- Your next steps mapped - with us or in-house
Make Salesforce make sense again.
A business operator who fixes broken decision systems.
David Giller isn't a Salesforce superfan. He's the person leadership calls when the tools were supposed to deliver clarity and delivered chaos instead. With 15+ years in the trenches, he diagnoses what's actually broken, ignores the shiny distractions, and fixes the operating model underneath the platform.